Jane was recently bereaved after losing her husband. She had a son and a daughter, both of whom were due to get married soon.
Jane relied on her late husband to organise their financial lives, so felt completely out of her depth. She was introduced to us by her friend, a client of ours, who wanted to know Jane was in safe hands.
What did she need help with?
Understandably, Jane was in emotional turmoil. She needed help in all aspects of her financial life; she needed to understand what she had, what needed organising, and what the future might look like for her.
What we did
We first and foremost made sure to work at Jane’s pace and help her feel at ease with the situation. The first year was all about taking the financial administration off her, getting things tidied up and reducing her stress. We had many meetings, for issues both big and small; sometimes she just wanted help understanding letters she’d received and how to respond.
We involved a close friend of Jane’s at our suggestion (a separate friend to that which referred her to us). Her friend was someone she trusted, who helped to give her further reassurance about the work we were doing. Jane’s son and daughter were also involved so that the whole family could understand the suggestions we were recommending.
After having in-depth conversations about what was important to her, we developed a financial plan and used cashflow planning to show Jane what the future might look like. We then reviewed her investments and pensions to establish what was working well and what could be improved.
We were able to give Jane a track to run on and a clear vision of the future, which helped her to feel more confident.
Since meeting James I truly feel that I have a clear financial plan for the future. That is invaluable to me. James really takes the time to understand mine and my family's goals. I have no hesitation in recommending him.
Wealth Harbour is a safe pair of hands. James has a personal interest in your life and helps make the right decisions for your lifestyle. I have used him for several years and my investments have maintained my requirements.
James understands my family and has given advice tailored to protect my personal wealth for many years. I have been impressed with his knowledge and am confident my finances are in the best of hands.
James has set up for me two family trusts. I now have the security of knowing my lifetime financial security is secure and also my children will be able to benefit from the trusts after my death.
James' work has been very positively beneficial to my financial position in retirement. James's strongest ability for me is his constant goal to "do better" for his clients and keep them informed.
Having lost my husband, I was in a mess. James was brilliant! He never pushed me to make any decisions. I have been 100% happy with the service I have received and would definitely recommend Wealth Harbour to a friend.
James shows a genuine interest in our lives and understands our goals. He has a friendly and professional approach. He made the transfer of my pension a stress-free process. I would happily recommend him.